CUSTOMER SERVICE/TECHNICAL SUPPORT Have questions, comments, need more information, or need technical help? Email us at: customerservice@jools.us. Checking on the status of an order? Call us (we must have your order number) Monday to Friday between 10:00 a.m. and 5:00 p.m. Hawaii standard time at 310.418.4297. WHOLESALE For wholesale information, please contact the sales representative in your area: East Coast (Including: VA, DC, WV, DE, MD, NC, SC, GA) Carol Ann Callahan Carol Ann Callahan & Assoc. Inc. 11212 Ensley Ct. Richmond, VA  23233-1848 phone: 804.967.9280 email: cacallahan@verizon.net Northern California Laura Solano 14065 Glenn Pines Rd. Grass Valley, CA  95945 phone: 530.477.5534 email: laura.solano53@gmail.com     If your area is not listed above, please contact us at: Customer Service Jools phone: 310.418.4297 fax: 310.807.8330 email: customerservice@jools.us MEDIA REQUESTS For media inquiries and sample requests please contact us at: customerservice@jools.us or 310.418.4297.